Canyon Bikes Eurobike2014 en

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CANYON BIKES 2014
PURE CYCLING
PURE CYCLING
Building the best bike.
We feel a sense of obligation to satisfy
the demands of the biker community and
our customers. That’s why we place the
utmost demands upon our products and
services.
our sport and inspire a big community of
cyclists. This is something we do with all
the passion we can muster.
community for passionate racing cyclists
where there is an active discussion and
exchange of ideas. This enables both us
and the customers to progress together.
This solidarity with the biker community
forms our backbone and helps us to keep
in perspective why we actually do the
work we do.
Sharing our passion for the sport.
Being part of a community of like-minded
people means we have a constant exchange
of ideas with our customers in order to
stay well informed about the demands they
place on our products. The customers are
our motivators, provide us with impetus
and are also our advisors.We actively
seek contact to them and endeavour to
engage with them in a mutually beneficial
dialogue. We represent a forum and
This applies to research, design and de-
velopment as well as to the assembly of
bikes and customer service. We take the
time to conduct elaborate tests and ride
the trail or on the road one more time to
find out for ourselves just what it is we’re
creating, so we really know what we’re
talking about. We take responsibility for
We seek to return the inspiration the
sport gives us by providing every rider
with the opportunity to make his very own
contribution.
www.canyon.com | Canyon Global Servicecenter +49 (0) 261 40 4000 | See our website for your local contact details.
CANYON BIKES 2014
3
CONVINCING EVEN BEFORE
THAT VERY FIRST RIDE
CANYON
30
Canyon
Your new bike
Manufacturer
THE INDIRECT SELLING MODEL
DAY RIGHT OF RETURN
100%
PRECISE CALCULATION OF FRAME SIZE
100% precise calculation of frame size, a 30 day
right of return, a 6 year guarantee on Canyon frame
and fork, crash replacement program, 24-hour on-
line support, secure payment and financing and
easy and fast assembly. This is also why we are the
leading manufacturer in direct selling in 13 countries
around Europe. Canyon has been the most coveted
road and mountain bike brand in the German-speak-
ing area for many years now. This was the verdict of
numerous reader surveys conducted by TOUR,
ROADBIKE, MOUNTAINBIKE and BIKE magazines.
This is something of which we are extremely proud.
THE DIRECT ROUTE TO THE ULTIMATE RIDE
EXPERIENCE
You and the 200 000 other satisfied Canyon cus-
tomers reap the benefits from our more than 25 years
in direct selling. Those benefits are reflected in com-
petitive pricing and the personal touch we provide in
the area of customer service. Who else can answer
questions better and faster than the manufacturer?
At Canyon, research and development, assembly
and sales and service are all under one roof.
PERSONAL SERVICE
Do you value quality advice from passionate cyclists
who speak your own language? Do you have ques-
tions about your new dream bike? For your local
contact details please see www.canyon.com
6 YEAR GUARANTEE AND A 30 DAY RIGHT
OF RETURN
We give a 6 year guarantee on our frames and forks
and a 30 day right of return after you receive your
bike.
SELECT THE OPTIMUM BIKE
The Canyon bike tools on Canyon.com make select-
ing your dream bike much easier. The Model Finder
and Bike Comparator display the bikes which best
match your requirements and the new Perfect
Position System (PPS) allows you to determine your
optimum frame size.
SECURE TRANSPORT
We send your bike exclusively in the Canyon
Bikeguard. This special box developed by us fulfils
the DIN ISO 2248 norm and will ensure that your
new Canyon reaches you in perfect condition.
www.canyon.com | Canyon Global Servicecenter +49 (0) 261 40 4000 | See our website for your local contact details.
10
CANYON BIKES 2014
5
ASSEMBLED IN
JUST 10 MINUTES
YEAR GUARANTEE
25
13
MORE THAN 25 YEARS
EXPERIENCE IN
DIRECT SELLING
COUNTRIES AND
LANGUAGES
EASY ASSEMBLY
The assembly of your new bike can be completed in
just a few minutes. The Canyon handbook, a CD and
a quick guide will show you how to assemble your
new Canyon. Detailed information is also available
on our website at canyon.com/downloads
CRASH REPLACEMENT
With our Crash Replacement Program we offer you
the opportunity to replace your damaged Canyon
frame at a greatly reduced cost.
canyon.com/crashreplacement
SIMPLE, SECURE AND FAST PAYMENT
You can pay conveniently and securely for your new
Canyon with your credit card, PayPal (only ¤) or by
bank transfer.
ONLINE TECHNICAL SUPPORT CENTER
Our Online Technical Support Center sets bench-
marks with its ingenious search function and is
100% designed to deal exclusively with Canyon
service queries. At canyon.com/supportcenter we
offer round the clock technical support in German and
English with up-to-date workshops and information.
This enables you to perform your own maintenance
work on your Canyon bike at any time.
SAFETY CHECKS
We use computer tomography technology in the
development of our products. Therefore we can
offer you unique levels of service at a competitive
price. After a crash we examine your carbon frame
or components in our CT-scanner for damage. Then
you can rest assured your frame is safe when you
get back on your bike.
REGULAR SERVICING
If desired, we will carry out regular servicing on your
bike. Our workshop staff work exclusively on
Canyon bikes and are therefore specialists in the
maintenance of our bikes. You can make enquiries
online at canyon.com/serviceanfragen
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